First impressions: The evolution of office receptions and hospitality services and what it means for the office industry

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This report looks at the historical evolution of reception design and how technology, mobility and a changing work culture are transforming the front of house area into a multifunctional space.

Publication Date 19 May 2017
Title First impressions: The evolution of office receptions and hospitality services and what it means for the office industry
Category BCO Research & Policy
Member CostFree
Description The report, prepared for the BCO by Hawkins Brown Architects, looks at the historical evolution of reception design and how technology, mobility and a changing work culture are transforming the front of house area into a multifunctional space. The interface between the office and public is getting more sophisticated and sees a space that embraces hospitality services, Wi-Fi enabled collaborative zones and workstations. This trend creates operational challenges such as access control but also offers new opportunities to increase the visibility of the company as well as creating a transitional space that extends the public realm into the workplace.

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